FAQs
About Boyco
Where are BOYCO products manufactured?
The BOYCO factory and offices are located in Stockport, Greater Manchester. It's here that we make and dispatch our products.
When was BOYCO established?
BOYCO was established in 1962 by the Boyt family and remains their family business today.
What sectors or businesses does BOYCO supply to?
We supply to everyone! If you're looking for the highest quality fixed furniture and equipment you have come to the right place. From school cloakroom furniture and hospital grab rails to office bike stands and everything in between, we are sure to be able to help with your project. Why not shop by sector, or get in touch if we can help you?
Hot Dip Nylon
Who invented Hot-Dip Nylon coating?
The Hot-Dip Nylon coating was pioneered by BOYCO, and we are the only Fixed Furniture & Equipment manufacturer to possess this technology.
What is Hot-Dip Nylon coating?
Hot-Dip Nylon is a coating used to offer unrivalled durability and 500 x more abrasion resistance when tested against powder-coated alternatives. Hot-Dip Nylon also prevents the spread of 99% of all known bacteria.
What are the benefits of Hot Dip Nylon Coating?
To view all the benefits of our Hot-Dip Nylon coating, click here.
Is Hot Dip Nylon available on all BOYCO products?
Hot-Dip Nylon coating is available on all BOYCO in-house metalwork, excluding stainless steel items. If you're unsure as to whether a product is coated in Hot-Dip Nylon, please get in touch.
Is Hot Dip Nylon environmentally sustainable?
Yes, Hot-Dip Nylon coating is derived from castor oil, a scrubland/wasteland product, making it 100% renewable.
Anti-Microbial Lacquer
What is BOYCO Anti-Microbial Lacquer?
Anti-Microbial Lacquer is a solution applied to BOYCO timber to prevent the spread of 99% of all known bacteria.
Are all BOYCO products anti-microbial?
All BOYCO in-house timber is twice coated with Anti-Microbial Lacquer. If you're unsure as to whether a product is coated in Anti-Microbial Lacquer, please get in touch.
Orders
Can I return an item?
Returns are at BOYCO's discretion. If you need to return an item, please send an email to: customer.services@boycouk.com with your order number, delivery address, and postcode, along with details as to why you need to return the item. We will then get back to you within 3 working days with a decision and the next steps.
Do you offer free returns?
Any items returned to BOYCO will be at the buyer's cost unless we have stated otherwise. If you have any questions about returning an item, please get in touch with our friendly team.
What if I need to cancel my order?
If you need to cancel your order, please get in touch with our friendly team here, who will be able to provide more information.
Where do you deliver to?
We deliver to the United Kingdom, including the Highlands and Islands as well as the Republic of Ireland. If you are outside of those areas but would like to place an order, please contact our friendly team here, who will assist you.
What are your delivery lead times?
Delivery times are dependent on the items you're purchasing, the quantity, and the shipping address. Delivery times will be estimated based on these factors. If you're not sure about your delivery timescale or need a fast turnaround, please get in touch with our friendly team who will try and assist you.
Payment
Do you offer Credit Accounts?
Yes. If you're a school, college, government body, NHS or MOD you will automatically be entitled to a pre-authorised credit account with us. Please contact us to activate your account.
My organisation doesn't fit into the above criteria, can I still get a Credit Account?
If you would like to set up, and pay via a credit account, please get in touch with us for more information.
Can't find the answer you're looking for?
Speak to the one of the team to find out how we can help with your project.
Get in touch